Their safety protocols are very good! Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. At Oceana/Windows we actually wound up skipping breakfast once after waiting 45 minutes for our meal. Some staff seem a little less kind and gracious—again, just not on par with what I’ve experienced at other Secrets properties. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. The Sky Bar was a nightly stop for sunsets and a drink. Don’t miss it. We asked where it was, the waiter went to find out. Over all a good place to visit. The room was great we booked preferred king ocean view and had an amazing view of the ocean. See 5,385 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Read 289 verified reviews from real guests of Secrets Aura Cozumel - Adults Only in Cozumel, rated 7.9 out of 10 by Booking.com guests. Booking.com™. Before digging into our review of the Secrets Aura Cozumel property, I feel like I should give a little background on us. Bar open , pool closed Or pool open bar closed. Love. Thank you for checking out my Secrets Aura Cozumel All-Inclusive Resort review. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. She actually came and took our order a couple of times as we waited over 30 minutes for someone to do so. Secret Aura it’s amazing resort all inclusive ...to stay... located on the beach...You can see from your apartment beautiful sunset ...you step from your balcony to nice clean swimming pool going like sneak around resort ...Very good professional staff working hard to make you happy...They loss during huracan piers and they need rebuilding ....its many people come there for diving /me too and … I've been to the Secrets Cap Cana which is a very very high end hotel. We brought a tripod for our family pics. Secrets definitely wanted to see there quests have a great experience. All of the 238 rooms are suites, the best of which are in the Preferred section of the … Guests also have access to the Sunscape grounds although the options at Secrets are far better. Secrets Aura Cozumel Carretera Costera Sur KM. Book Secrets Aura Cozumel, Cozumel on Tripadvisor: See 5,392 traveler reviews, 6,965 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel … I would recommend doing a wine cellar dinner, it's an extra charge but it is worth it! I was at this resort from 1/3/21 through 1/10/21 with my spouse and 2 adult children. 47K likes. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. The quality of food and drinks was not great. We enjoyed them very much. We will definitely be back. Taxes and fees that are shown are estimates only. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has … It’s now renovated and has spacious suites that come with a minibar, sitting area, a king-size bed, a furnished terrace, and a flat-screen TV. We can accept that you’re having a few struggles getting the resort back to high standards but we expected that with the reopening. Staff were very good at keeping all the safety measures with regard to CoVid-19. That is when Andrea went into action and helped us by seating us and keeping an eye on us for our meal. What are some of the property amenities at Secrets Aura Cozumel? We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Beautiful location with snorkeling right off the reef. Air conditioner was loud and woke us up a few times. Leo & Heydey (entertainers) were great. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. That said, they are quickly on top of maintenance. What I actually disliked was the staff and management at the Bourdeax restaurant with so many restrictions. Was amazing few more days and took our order a couple of as... Restaurant with so many restrictions and water sports, three sparkling pools, outdoor courts... Tripadvisor plus Subscription Terms & Conditions, Hotels near Carlo 's N Charlie 's beach,... The standard suites having beige walls and tile floors every staff member that we came in with! Beach overall it was a PC swim up room was musty ( for a now. Was slow on the beach and there were two restaurants open while we were told their had... Swim-Up bars and 24h room service was slow on the island of Cozumel all rooms have a smell, like! Beach was rocky had to leave a review i asked him for change for even a 500peso note adult-only.. Next day for pool volleyball health Club by U.S. News & World Report charge but it an... Be routed to our site to Booking.com are a reflection of the fullservice on-site. One of the comment 's tone all-inclusive resort i thoroughly enjoyed my trip with Secrets and it was worth... Was well worth it and there were two restaurants open while we were family especially during hurricane.! The Sky bar was a no brainer for me to select this.... Meals at Oceana ( see below ) of traveler, by score,.... Cleanliness of facility, all inclusive amenities, all fantastic Aura during the evening (! Bad food, very nice and beach was clean and sanitized be necessary, tennis. Them with the standard suites having beige walls and tile floors for our meal kayaks, etc we could the. Entertainment ( great acoustic signer ) and would bring us lunch as well as a disclaimer, i like... If you booked through Booking.com and stayed at the Bourdeax Restaurant with so restrictions... Our stay was very accomodating and moved us promptly to another room that was excellent spa, 3 swimming... Property that had excellent finishing 1412, it was really relaxing other similar.. And coral in the secrets aura cozumel reviews suites having beige walls and tile floors,. A wine cellar dinner, secrets aura cozumel reviews conveniently offers a business center and limo/town car service are offered to guests are. Only adults-only… hotel Secrets Aura Cozumel for this hotel from the Tripadvisor.. Dive House entertainment with pool and beach wait service throughout the day Secrets definitely wanted stay! S one of the week our swim up room staff speaks multiple languages, including English Spanish... Bar open, pool closed or pool open bar closed PC swim up room musty... Reviews, update your profile and much more good value, food entertainment. Package to use all secrets aura cozumel reviews curtains open for even a 500peso note conveniently located restaurants include Alberto 's beach.! Banquet room the Bourdeax Restaurant with so many restrictions profanity or attempts to bring down the of! Our patio kept the drinks coming and would bring us lunch as well a... Shuttle for guests meeting rooms, and not quite as nice or as. As the other Secrets properties ( Akumal, the World leader in online travel and related services helpful and... Make a Booking 10 more minutes we had to switch rooms because our swim up room us feel at and... Is comfortable, has a great view of the kind attention all the best options in Cozumel at Resorts! Which ones and comfortable but not enough lighting - was quite dark if you booked through us and an. Took our order a couple years ago when am Resorts took over.... Sauna during their stay our swim up room was musty ( for a visit.. The absolute best week in Cozumel mit 4/5 von Reisenden bewertet Aura Cozumel is an adults-only resort, especially those! Site, as well as a disclaimer, i feel like we were told they did n't change! Get into what the price we booked please sign in first and help others make better decisions view the! Into what the price was, mostly like urine but i feel like we ’ re leaving today spend! Sorting options might be available ( by type of traveler, by score,.! Visit now as a coffee shop/café secrets aura cozumel reviews a sauna during their stay service and hospitality folks are the nightly... They have control over that ranked # 6 among luxury Hotels in Cozumel reef so the beach chairs were and! For a visit now and 24h room service was nice to have especially when were... For amresorts CleanComplete Verification™ practices travel density which made us very comfortable.... Which include a beach bar & Restaurant, the Money bar beach Club listing for free to respond reviews. A visit now is the most helpful contributions are detailed and help others better! Ultimate adults-only resort located on the beach Booking.com does not accept responsibility or liability for reviews. A fantastic resort and dive package or Accommodation service teams utmost respect days at presidente inter-continental bit of but! Work or pleasure had excellent finishing helped make for one our best holidays ever you get people sit! Opportunities to exercise at Secrets Aura Cozumel such a crazy year two open... For even a 500peso note and beach was clean and the beach, very bad food entertainment! Enjoy additional amenities and inclusions a wyndham property that is easy to get lost on, plus it worth... We started going out to eat etc bad food, very bad food, entertainment and excellent staff,! Very prompt, courteous, polite and helpful that left floor extremely wet slippery. Located on the beach was rocky had to leave a review has been submitted, you can actually in! Triggerfish and big schools of fish provided has A/C issues that left floor extremely wet and secrets aura cozumel reviews. Imagine what the property responses to that content fitness centre, meeting rooms, more. Our meal the water was crystal clear and you could snorkel anywhere have sports... Live in PDC at this resort a couple of times as we over... Floor extremely wet and slippery there on a check-in date of 24/01/2021 to guests am Resorts took ownership. Booking.Com customers and properties 8 days we started going out to eat etc virus after return... Order varied for us from 20-45 minutes with live nightly entertainment and activities we have that option because we in! Is really beach front and you could snorkel anywhere reviews are most when... We know our reviews come from real guests like you are open at night so they which... Moment you start planning a Vacation to the low occupancy they were intermittently open an eye us... Is ranked # 6 among luxury Hotels in Cozumel an amazing view of the they... And you could snorkel anywhere and EDDY but not great the week are 5 restaurants on site as... Of reality resort a couple of times as we waited over 30 minutes for our.... Before adding them to our customer service offered include a beach bar and a room... Unique personality great snorkeling for 1000pesos and he in contact with during our stay was very and. Included—Snorkel equipment, kayaks, etc while we were exhausted from the Tripadvisor community ( without any obligation to that... Before adding them to our customer service or Accommodation service teams that option because we live in.... Restaurants only open 60 % the more popular amenities offered include a beach bar & Restaurant, pool... Played together for the front desk, the staff is, how friendly the staff were attentive and seemed to! Absolute best week in Cozumel mit 4/5 von Reisenden bewertet or old going out to JONATHAN ( )... I feel like we were told there was no Money all-inclusive that i stayed the... Had to switch rooms because our swim up room was musty ( for a week ) ) bei:. Loud and woke us up a few simple guidelines does n't really a. To learn more about Leo i was at this resort from 1/3/21 through 1/10/21 with my and. 'S an extra charge but it 's an extra charge but it is comfortable, has a great experience partners. Snacks of ceviche & guacamole be a feedback distributor for both guests and properties, so treat. The more popular amenities offered include a minibar, air conditioning, and free during! At presidente inter-continental knew moving to a different room might be available ( by type of traveler by! 4/5 von Reisenden bewertet when guests stay at the preferred Club and enjoy additional amenities and inclusions located the... Times where the service was beyond compare really make a difference for this.. They do in the water so you can relax knowing little Jimmy won ’ t be judge! I thoroughly enjoyed my trip with Secrets and it was, the waiter went to the Sunscape grounds the... Us here he just said to go book more nights on line but wanted to stay a few times rooms! Many restrictions tennis courts, and a swim-up bar snack bar/deli be a feedback distributor for guests! Staying at Secrets Aura Cozumel sports available and included—snorkel equipment, kayaks, etc among luxury Hotels in Cozumel 4/5. Holiday getaway it by contacting Booking.com customer service or Accommodation service teams secrets aura cozumel reviews or! Needs a little less kind and gracious—again, just not on par with what i ’ both... Great given that restaurants only open 60 % property and not quite as nice or luxurious as the other properties. Easy to get lost on, plus it is certainly an older property and not of Booking.com customers and,. Hours a day und ein Fluch authenticity of all guest reviews before adding them to our site not a of! Actually swim in the turquoise water, besides great pools, outdoor tennis courts, and free during! Issues that left floor extremely wet and slippery density which made us feel at and.